Information
Frequently Asked
Questions
Water damage should be addressed immediately—within 24-48 hours—to prevent mold growth, structural damage, and further complications.
It depends on the cause. Sudden and accidental damage, like pipe bursts, is usually covered, but gradual issues like leaks due to poor maintenance might not be.
Typically, it takes 3-5 days, but it can vary based on the extent of the damage and the affected materials.
Yes, mold can cause respiratory issues, allergies, and other health problems, especially for those with pre-existing conditions or weakened immune systems.
Small mold spots (less than 10 square feet) might be handled with DIY methods, but larger infestations require professional remediation to ensure complete removal and prevent regrowth.
Proper drying, dehumidification, and antimicrobial treatments are essential to prevent mold after water damage
Ensure your property is safe to enter, then contact a restoration professional to begin cleanup, damage assessment, and securing the property.
Yes, odor removal is a key part of fire restoration. Smoke odors are eliminated using specialized equipment like ozone generators, air scrubbers, and thermal foggers.
Many items, including furniture, clothing, and electronics, can be cleaned and restored, but it depends on the extent of the damage.
Restoration companies typically handle wind, hail, flood, and hurricane damage, including roof repairs, water extraction, and debris removal.
Yes, many restoration companies provide emergency board-ups to secure the property and prevent further damage.
Yes, and many restoration companies can assist with documentation and work directly with your insurance adjuster.
Biohazard cleanup includes cleaning and disinfecting areas contaminated by blood, bodily fluids, hazardous chemicals, hoarding situations, or crime scenes.
No, it’s best to vacate the area during biohazard cleanup due to potential health risks.
The time varies depending on the severity of the situation but generally ranges from a few hours to several days.
Yes, professional odor removal methods such as air scrubbers, ozone treatments, and deep cleaning can eliminate even the toughest odors.
It depends on the source and severity of the odor but can take anywhere from a few hours to several days.
In some cases, such as mold remediation or biohazard cleanup, it may be necessary to vacate temporarily for safety reasons.
Costs are usually based on the extent of damage and are calculated using specialized software like Xactimate, which aligns with insurance industry standards.
Professional restoration companies have the expertise, equipment, and certifications to properly clean, repair, and restore your property while minimizing health and safety risks.